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Machine Repair and Field Service

Coin, Vending, and Amusement Machine Servicers and Repairers

These workers keep coin-operated, vending, and amusement machines running at stores, arcades, casinos, and other locations where a broken machine means lost money fast. The work is mostly hands-on troubleshooting: clearing jams, replacing worn parts, and checking electrical and mechanical systems on site. The tradeoff is that the job is accessible without a degree, but it is physical, route-based, and tied to a niche that is slowly shrinking as cashless equipment spreads.

Also known as Vending Machine TechnicianCoin Machine TechnicianAmusement Machine TechnicianGaming Machine TechnicianRoute Service Technician
Median Salary
$47,350
Mean $48,530
U.S. Workforce
~28K
3.5K openings per year
10-Year Growth
+-2.9%
32.5K to 31.6K
Entry Education
High school diploma or equivalent
+ None experience

What This Role Looks Like in Practice

Coin, Vending, and Amusement Machine Servicers and Repairers sits in the Trades category. In practical terms, this role combines day-to-day execution, cross-team coordination, and consistent decision-making under real business constraints.

U.S. employment is currently about ~28K workers, with a median annual pay of $47,350 and roughly 3.5K openings each year. Based on BLS projections, total employment is expected to decline from 32.5 K in 2024 to 31.6K in 2034.

Most hiring paths start with High school diploma or equivalent, and employers typically expect none of related experience. Many careers in this track begin around Route Helper and can progress toward Service Supervisor. High-value skills usually include Repairing Mechanical & Electrical Components, Equipment Maintenance & Preventive Servicing, and Troubleshooting Motors, Switches & Circuitry, paired with soft skills such as Complex Problem Solving, Active Listening, and Attention to Detail.

Core Responsibilities

A Day in the Life

01 Drive to customer sites and figure out why a machine stopped working.
02 Clear jams, replace worn parts, and fix small electrical or mechanical problems with hand tools and repair equipment.
03 Test each machine after a repair to make sure it dispenses, counts, or plays correctly.
04 Clean, oil, and adjust moving parts so the equipment runs smoothly.
05 Write up what was fixed, note unusual transactions or errors, and keep maintenance records.
06 Order replacement parts and swap in new readers, sensors, or other components when needed.

Industries That Hire

🥤
Vending Services
PepsiCo, Coca-Cola Consolidated, Aramark
🎮
Amusement and Family Entertainment
Dave & Buster's, Chuck E. Cheese, Round1
🎰
Casino Gaming Operations
MGM Resorts, Caesars Entertainment, Penn Entertainment
🏧
ATM and Payment Hardware Services
NCR Voyix, Diebold Nixdorf, Fiserv
🛒
Retail and Convenience Stores
7-Eleven, Circle K, Casey's

Pros and Cons

Advantages
+ You can enter the field with a high school diploma and short-term training, so the barrier to entry is relatively low.
+ The work is hands-on and varied, with each broken machine requiring a different diagnosis.
+ There are about 3.5K annual openings, so people do keep moving in and out of the occupation.
+ Median pay of $47,350 and mean pay of $48,530 are solid for a job that usually does not require a degree.
+ The skills you build in repair, testing, and parts handling can transfer to broader field service and maintenance jobs.
Challenges
- Employment is projected to fall 2.9% by 2034, so this is not a growth field.
- Cashless machines and fewer coin-operated devices can reduce the amount of work over time, which is a structural risk for the occupation.
- The job is physical: it often means lifting, crouching, carrying parts, and working in cramped or dirty spaces.
- Route work can be lonely and urgent, because a broken machine is lost revenue until you fix it.
- The career ladder is fairly narrow, so long-term advancement often means moving into supervision or leaving the niche for a broader repair field.

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