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Hotels & Resorts
Marriott, Hilton, Hyatt
Locker Room, Coatroom, and Dressing Room Attendants
These attendants manage coat checks, locker assignments, towels, and clean-up in places where people are changing clothes or leaving personal belongings. The job is part customer service and part hands-on facility upkeep: you have to be friendly and fast while also keeping the space clean, orderly, and secure. The tradeoff is that the work is easy to enter but usually modestly paid and physically repetitive, with limited room to do it remotely or advance without moving into supervision.
Also known as Locker Room AttendantCoat Check AttendantDressing Room AttendantChanging Room AttendantBath Attendant
Median Salary
$34,800
Mean $36,490
U.S. Workforce
~15K
4.2K openings per year
10-Year Growth
+6.4%
15.6K to 16.6K
Entry Education
High school diploma or equivalent
+ None experience
What This Role Looks Like in Practice
Locker Room, Coatroom, and Dressing Room Attendants sits in the Hospitality category. In practical terms, this role combines day-to-day execution, cross-team coordination, and consistent decision-making under real business constraints.
U.S. employment is currently about ~15K workers, with a median annual pay of $34,800 and roughly 4.2K openings each year. Based on BLS projections, total employment is expected to grow from 15.6 K in 2024 to 16.6K in 2034.
Most hiring paths start with High school diploma or equivalent, and employers typically expect none of related experience. Many careers in this track begin around Housekeeping Aide and can progress toward Guest Services Supervisor. High-value skills usually include Cleaning & Sanitizing Procedures, Locker Assignment & Key/Tag Control, and Supply Inventory & Reordering, paired with soft skills such as Speaking, Active Listening, and Service Orientation.
Core Responsibilities
- Keep towels, sheets, and other supplies stocked, and reorder more when supplies run low.
- Clean locker rooms, coat areas, floors, benches, and other shared spaces.
- Hand out towels, sheets, or other basics to guests using baths, steam rooms, or restrooms.
- Assign lockers, dressing areas, or clothing storage to customers and visitors.
Keep exploring: more Hospitality careers or browse all job titles.
A Day in the Life
01 Keep towels, sheets, and other supplies stocked, and reorder more when supplies run low.
02 Clean locker rooms, coat areas, floors, benches, and other shared spaces.
03 Hand out towels, sheets, or other basics to guests using baths, steam rooms, or restrooms.
04 Assign lockers, dressing areas, or clothing storage to customers and visitors.
05 Track lost items so they can be returned to the right person later.
06 Watch the area for rule-breaking or safety problems, answer guest questions, and pass complaints to a supervisor.
Industries That Hire
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Fitness Clubs & Gyms
Equinox, Planet Fitness, LA Fitness
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Sports Arenas & Event Venues
Madison Square Garden, Live Nation, Caesars Entertainment
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Retail & Department Stores
Nordstrom, Macy's, Saks Fifth Avenue
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Spas, Baths & Wellness Centers
Canyon Ranch, Four Seasons, Mandarin Oriental
Pros and Cons
Advantages
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It is relatively easy to enter: the usual requirement is a high school diploma or equivalent, with no prior work experience and short-term on-the-job training.
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The job has steady hiring needs, with about 4.2K annual openings projected, so there are regular chances to get in or move between employers.
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The work is straightforward and concrete, with clear daily routines like stocking supplies, cleaning, and helping guests find what they need.
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You get direct contact with people in busy places such as hotels, gyms, spas, and venues, which some workers prefer over isolated back-room jobs.
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It can be a stable way to earn a living without a long school path, and the mean annual pay of $36,490 is higher than many entry-level service jobs.
Challenges
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Pay is modest: the median annual wage is $34,800, so this is not a high-earning job unless you move into supervision.
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The work is physically repetitive, with lots of standing, cleaning, carrying towels or sheets, and moving between guest areas and supply storage.
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Hours often follow the business's schedule, which can mean nights, weekends, holidays, and busy event shifts instead of a standard 9-to-5.
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The career ceiling is fairly low because many employers see this as a support role, so wage growth usually requires leaving the job for supervision or a different facility role.
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Demand can shrink when venues switch to self-service lockers, digital check-in, or leaner staffing models, so the role is vulnerable to operational changes outside the worker's control.
Career Progression
Housekeeping Aide
0-2 years
$28K-$31K
Starts with basic cleaning, stocking, and helping guests before moving into a more public-facing station.
Locker Room, Coatroom, and Dressing Room Attendant
1-4 years
$33K-$38K
Handles the day-to-day mix of guest help, supply stocking, locker assignment, and keeping the area orderly.
Lead Attendant THIS ROLE
4-7 years
$39K-$44K
Takes on the busiest shifts, trains newer workers, and handles tougher guest or safety issues.
Guest Services Supervisor
7+ years
$45K-$55K
Oversees schedules, supplies, and rule enforcement across one or more attendants or locations.
Education Paths
High school diploma or equivalent
This is the main entry point, and it matches the largest share of workers in the data at 64.84%.
Less than a high school diploma
A sizable alternative route, held by 22.02% of workers, especially where employers train people on the job.
Some college courses
A smaller path, used by 7.68% of workers, can help if classes covered hospitality, customer service, or facilities work.
Post-secondary certificate
Certificates account for 5.47% of workers and can help in hotels, gyms, spas, or event venues, even though they are not required.
Key Skills
Technical
Cleaning & Sanitizing Procedures 72%
Locker Assignment & Key/Tag Control 70%
Supply Inventory & Reordering 68%
Lost-and-Found Tracking Systems 62%
Guest Service Software & Check-In Logs 58%
Safety Inspections & Incident Reporting 55%
Soft Skills
SpeakingActive ListeningService OrientationSocial PerceptivenessCoordinationMonitoring Job Outlook and Trends
+6.4%
Projected growth (2024-2034)
4.2K
Annual job openings
Employment is projected to rise from 15.6K to 16.6 K over the next decade, representing 6.4% growth. Around 4.2 K openings per year include both newly created roles and replacement hiring from turnover.
Remote availability is currently Rare. Demand remains strongest where employers need practical domain knowledge plus modern workflow and data skills.